Question 1

Wood or multifuel, which should I buy?

Accepted Answer

If you have a reliable supply of dry logs, a wood-only stove burns them better because it uses a bed of ash and air from above. Choose multifuel if you want the option of smokeless fuel, particularly in a smoke control area.

Question 2

What do I need to have ready before fitting day?

Accepted Answer

Clear access to the fireplace and a parking space if possible. We bring dust sheets, and we move furniture ourselves rather than expecting you to empty the room.

Question 3

Can I fit a wood burner in a house with no chimney?

Accepted Answer

Yes, using a twin wall chimney system. It costs more than lining an existing flue but it opens up rooms that never had a fireplace.

Question 4

Do you actually supply stoves, or only install them?

Accepted Answer

We supply and install. You can also buy your own appliance and have us fit it, but supplying it lets us match the flue components correctly and register the warranty for you.

Question 5

Do you deal with the salt air along the Tay estuary?

Accepted Answer

Yes. Broughty Ferry, Monifieth, the waterfront and Ferry Road properties take the brunt of it. We specify stainless terminals and anti-downdraught cowls in those postcodes as standard, because galvanised parts corrode within a few seasons that close to the water.

Question 6

Do you work on converted jute mill flats?

Accepted Answer

We do. Mill conversions rarely have a usable original flue, so the practical route is normally a twin wall system through the building fabric, which needs factor or management company consent. We can set out what the consent request needs to say.

Question 7

Do you work on the terraces and semis in this part of town?

Accepted Answer

Yes, that housing type is most of our weekly work. Shared or party stacks are common, so we check which flue is yours before any liner or appliance work is quoted.

Question 8

Do you take on commercial premises?

Accepted Answer

Yes, including pubs, hotels, offices and community buildings. Commercial flues are often larger, dirtier and used far harder than domestic ones, so the sweeping interval is usually shorter than once a year.

Question 9

What about an inset or cassette appliance?

Accepted Answer

Inset stoves are built into the chamber, so access for sweeping and servicing is tighter. We plan for that rather than discovering it on the day, and we will say at survey stage if a removable register plate is worth fitting.

Wood Burning Stoves Supplied and Installed in West Ferry

Notes from our work in West Ferry

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Common Wood Burning Stoves Supplied and Installed Questions in West Ferry

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